Shipping Terms and Rates
Conditions, rates and shipping times
At Install Beer we ship technical material for beverage dispensing, spare parts, accessories, cooling equipment, gas systems, cleaning products and complete solutions for beer, wine, water, cocktails, kombucha, cider and other beverages on tap. Here you can check how shipping costs are calculated, which carriers we use, what the usual lead times are and what you should check when you receive your order.
Quick shipping overview
The final transport cost is calculated during checkout according to the weight, volume, destination and the service available for each order. Some dispensing products may have a special rate due to their dimensions, fragility, weight or need for palletized shipping.
Shipping to Spain
The first three rate tables correspond to shipments within Spain: Economy, Express 24 h and Urgent 12 h on prior request. The service available depends on destination, weight, volume and preparation time.
Portugal, Europe and EU
When we talk about international shipping on this page, we mainly refer to shipments to Portugal, Europe and EU countries, as well as other international destinations on request.
Canary Islands and customs
For the Canary Islands, Europe/EU when required, and other international shipments, we may need the recipient’s DNI, NIF, VAT, EORI or another tax ID in order to issue the invoice correctly and facilitate customs clearance at destination.
Indicative shipping rates
The following rates serve as a reference for regular orders. The final price is shown during the purchase process before confirming the order and may vary depending on actual weight, volumetric weight, destination, type of product, available service or specific conditions of the carrier.
| Weight | Provincial | Regional | Mainland | Balearic Islands | Canary Islands |
|---|---|---|---|---|---|
| 2 kg | €4.99 | €4.99 | €5.99 | €11.99 | €29.99 |
| 5 kg | €5.99 | €5.99 | €6.99 | €14.99 | €39.99 |
| 10 kg | €7.99 | €7.99 | €8.99 | €19.99 | €99.99 |
| 15 kg | €8.99 | €8.99 | €9.99 | €23.99 | €129.99 |
| 20 kg | €9.99 | €9.99 | €11.99 | €28.99 | €149.99 |
| 30 kg | €14.99 | €14.99 | €15.99 | €34.99 | €189.99 |
| 40 kg | €19.99 | €19.99 | €24.99 | €49.99 | €249.99 |
| Weight | Provincial | Regional | Mainland |
|---|---|---|---|
| 1 kg | €7.99 | €8.99 | €9.99 |
| 3 kg | €8.99 | €9.99 | €10.99 |
| 5 kg | €9.99 | €10.99 | €11.99 |
| 10 kg | €10.99 | €11.99 | €13.99 |
| 15 kg | €13.99 | €14.99 | €16.99 |
| 20 kg | €17.99 | €18.99 | €19.99 |
| 25 kg | €19.99 | €22.99 | €24.99 |
| Weight | Provincial | Regional | Mainland |
|---|---|---|---|
| 1 kg | €8.80 | €10.88 | €11.24 |
| 3 kg | €9.45 | €11.56 | €11.98 |
| 5 kg | €11.27 | €12.58 | €12.88 |
| 10 kg | €12.35 | €13.99 | €14.56 |
| 15 kg | €15.19 | €16.84 | €17.40 |
| Weight | Price |
|---|---|
| 1 kg | €7.99 |
| 3 kg | €8.99 |
| 5 kg | €9.99 |
| 10 kg | €15.99 |
| 15 kg | €18.49 |
| 20 kg | €19.99 |
| 30 kg | €29.99 |
| 40 kg | €39.99 |
| Weight | France / Germany | Italy / Austria / Holland / Belgium / Luxembourg | Denmark / Poland / Czech Rep. |
|---|---|---|---|
| 5 kg | €14.99 | €15.99 | €16.99 |
| 10 kg | €19.99 | €19.99 | €19.99 |
| 15 kg | €23.99 | €23.99 | €24.99 |
| 20 kg | €29.99 | €29.99 | €29.99 |
| 30 kg | €35.99 | €36.99 | €36.99 |
| 40 kg | €38.99 | €44.99 | €44.99 |
For other European/EU countries not shown in the table, the system may calculate shipping at checkout or we can review it manually. For some destinations it may be necessary to request the recipient’s tax details.
| Weight | Catalonia | Mainland | Balearic Islands | Canary Islands |
|---|---|---|---|---|
| 50 kg | €19.99 | €24.99 | €49.99 | €99.99 |
| 100 / 150 kg | €39.99 | €49.99 | €99.99 | €149.99 |
| 300 / 350 kg | €69.99 | €99.99 | €149.99 | €199.99 |
| Weight | Portugal | France | Other EU countries |
|---|---|---|---|
| 50 kg | €39.99 | €99.99 | On request |
| 100 kg | €99.99 | €149.99 | On request |
| 300 kg | €149.99 | €199.99 | On request |
| Service | Up to 5 kg | Extra kilo | Remarks |
|---|---|---|---|
| Collection | €9.99 | €0.99 | Logistics collection management. |
| Return | €7.99 | €0.99 | Return of goods management. |
| Return | €7.99 | €0.99 | Logistics return management. |
| Balearic Islands 24 h | €19.99 | €1.49 | Service subject to availability and coverage. |
| Glovo Barcelona | €12.99 | — | Approximate 2-hour delivery for a box of up to 5 kg in Barcelona. |
Usual carriers by service: GLS, Correos Express, CTT, UPS, FedEx, DHL, NTL or an equivalent operator available for the destination and type of goods.
Carriers used
We work with different operators to adapt the shipment to the type of material. A fitting, a gasket, a tube, a keg coupler, a tap, a cleaning pump or a cooler do not require the same packaging or the same transport service.
| Type of shipment | Regular carrier | Recommended use |
|---|---|---|
| Parcel service Spain | GLS / Correos Express / CTT | Spare parts, accessories, fittings, tubing, taps, keg couplers, kits and standard-sized products. |
| Balearic and Canary Islands | Service available by destination | Island orders, with possible variations in lead time, cost and documentation. |
| Pallet shipping | NTL or pallet shipping operator | Refrigerators, keg coolers, bulky equipment, heavy orders or pre-assembled material. |
| Europe / EU and international | UPS / FedEx / DHL or available international operator | Portugal, European Union countries and other international destinations on request. |
Preparation and delivery times
Cut-off time
Daily transport collection takes place at approximately 1:00 p.m.. Orders placed or confirmed after that time may be prepared for the next working day.
The delivery time starts counting from the actual dispatch of the order, not from when the order is placed if stock, payment confirmation, tax documentation or logistics validation are still pending.
Delivery days
Deliveries are made from Monday to Friday, except on national, regional or local holidays, or in case of carrier-related incidents. Standard deliveries are not guaranteed at weekends.
During high-demand campaigns, holiday periods, island destinations, shipments to Europe/EU or situations beyond the carrier’s control, delivery times may be affected.
How shipping cost is calculated
The transport cost is calculated by combining several logistical factors. For technical dispensing equipment, volume can be as important as actual weight, especially for coolers, towers, drip trays, keg fridges, large boxes or pre-assembled equipment.
Actual weight
This is the physical weight of the product and its packaging. It particularly affects metal equipment, coolers, cylinders, pumps and orders with several components.
Volumetric weight
Some carriers calculate the cost based on the volume occupied by the package, even if the product is not particularly heavy.
Destination and service
Spain, Balearic Islands, Canary Islands, Portugal, Europe/EU and other international destinations have different costs, lead times, documentation and conditions.
Shipping to Spain, Portugal, Europe/EU, Canary Islands and international destinations
Spain Mainland
Standard service for parcel orders and standard technical material. Usual lead times depend on the service selected, the province and product availability.
Portugal
We have specific rates for Portugal based on weight, with an indicative lead time of 3 to 7 working days. The final cost is shown at checkout before confirming the order.
Europe / European Union
Shipments to Europe and European Union countries have an estimated delivery time of 5 to 10 working days. Depending on destination, product and tax details, additional information may be required for the invoice.
Canary Islands
Shipments to the Canary Islands may require document processing, personal or tax identification and possible clearance fees, taxes or procedures that do not depend on Install Beer.
International coverage
On this page, when we talk about international shipping we mainly refer to shipments to Europe, EU countries and other international destinations on request. Costs, lead times, taxes, duties or import charges depend on the destination country, product type and available service.
Special products, pallets and bulky material
Some Install Beer products require special logistical preparation. This is common for cooling equipment, ice-bank chillers, high-capacity dispensers, keg coolers, towers, orders with many components, or pre-assembled installations from our workshop.
Refrigerators and cooling equipment
They may require reinforced packaging, careful handling and pallet transport to reduce the risk of impacts or damage during transit.
Pre-assembled material
If the order includes items assembled or prepared in the workshop, a safer shipping method may be prioritized even if the cost is higher than standard parcel services.
Professional delivery
For hospitality, event or installation projects we recommend coordinating the shipment with the actual installation date to avoid delays or incorrect receipt of the material.
Order tracking and incidents
When the order leaves our facilities, you will receive the available tracking information to check the status of the shipment. The carrier may update the tracking with a delay during the first few hours after collection.
Damaged order
Contact us as soon as possible and include the order number plus photos of the outer packaging, shipping label, internal protection and affected product.
Incomplete order
Keep the packaging and let us know which items are missing. We will check preparation, shipped parcels and the order’s internal documentation.
Collection from the Barcelona shop or workshop
For certain orders we offer the option of collection at our facilities in Barcelona, provided the product is available and the order has been prepared. This option can be useful for professionals, technicians, local customers or urgent orders.
Collection address
Install Beer S.L.
C/ Joaquim Valls, 109 Local
08042 Barcelona
Tel. +34 93 346 46 56
Email: info@installbeer.com
Regular opening hours: Monday to Friday from 9:00 am to 3:00 pm. We recommend waiting for confirmation before coming to collect an order.
Areas with limited delivery or pickup at agency
In some postal codes the carrier may limit home delivery due to recurring incidents, operational restrictions or safety. In these cases, the order may be redirected for collection at the depot or a point indicated by the carrier.
View postcodes with limited delivery
02008; 03006; 03014; 03015; 04002; 04715; 08019; 08228; 08820; 08918; 08930; 11300; 18001; 18010; 18011; 18240; 18550; 19004; 19193; 27003; 28019; 28021; 28032; 28047; 28051; 28052; 28350; 28806; 28935; 37008; 40200; 41006; 41009; 41013; 41020; 41710; 46011; 46980; 41920.
If your address is in one of these areas, the carrier may ask you to collect your order from the nearest depot.
Frequently asked questions about shipping and delivery
What are the usual delivery times in Spain?
Economy shipments to Spain are usually delivered within 24 to 72 working hours, depending on destination and available service. Express 24 h shipments can be delivered the next day before 8:00 p.m. if the order is dispatched on time and the destination supports that service.
Is the 12-hour urgent service always available?
No. The 12-hour express service must be requested in advance so that we can confirm coverage, schedule, carrier availability and the real feasibility of delivery. We do not recommend using it without prior validation.
What is the delivery time for shipments to Portugal?
Shipments to Portugal have an indicative lead time of 3 to 7 working days, depending on weight, volume, destination and available service.
What is the delivery time for shipments to Europe or the European Union?
Shipments to Europe and European Union countries have an indicative delivery time of 5 to 10 working days. For bulky products, pallet orders or less common destinations, the timeframe may vary.
What happens if I place the order after 1:00 p.m.?
The carrier pickup takes place at approximately 1:00 p.m. Orders placed, paid or confirmed after that time may be dispatched on the next working day.
How is the shipping price calculated?
The system calculates the cost according to weight, volume, destination, available service and product type. For large products, volumetric weight or pallet shipping may apply.
What documentation may be required for the Canary Islands, Europe/EU or international shipments?
We may request a DNI, NIF, NIE, VAT, EORI or another valid tax ID from the customer or recipient in order to issue the invoice correctly and make customs clearance or tax checks in the destination country easier.
Can I choose the carrier?
We usually select the most suitable carrier according to the order and destination. If you need a specific operator for professional reasons, please contact us before confirming your purchase.
Do you ship to the Canary Islands?
Yes, we ship to the Canary Islands under specific conditions. Tax data, personal or company identification may be required and clearance fees, taxes or procedures at destination may apply.
Do you ship to Ceuta and Melilla?
They are not handled as standard shipments. We recommend checking with us in advance to review availability, documentation and logistics options.
Do you ship internationally?
Yes. On this page, international shipments refer mainly to Portugal, Europe and European Union countries, as well as other international destinations on request. Outside the EU there may be duties, import taxes or handling charges payable by the recipient.
What should I do if the package arrives damaged?
Check the package when you receive it. If there is visible damage, inform the carrier and contact us as soon as possible with photos of the packaging, label and affected product.
Can I collect my order in Barcelona?
Yes, for available and prepared orders, collection can be arranged at our facilities in Barcelona. We recommend waiting for confirmation before coming over.
Do the shipping costs include customs or import taxes?
For shipments outside the European Union, the Canary Islands or areas with special tax management, duties, taxes, clearance or destination charges are not included unless expressly stated.
Do you need to ship a large piece of equipment, an urgent order or materials for an installation?
Contact Install Beer before confirming your purchase and we will review the best logistics solution according to the product, destination, lead time, required documentation and type of project.