Product Warranty

Conditions for consumers/end customers:

Install Beer guarantees, in accordance with current laws and the following conditions, all the equipment it distributes.

The consumer can contact either the seller or the manufacturer of the product, who will be liable for any lack of conformity that appears within two years of delivery (one year for second-hand products).

When non-conformity appears after 6 months, the manufacturer may require an independent expert report in order to process the warranty.

While the product is being repaired, the warranty period is put on hold: from the moment the consumer makes the product available to the seller until the moment it is returned repaired. For example, if the repair of an item takes 15 days, the warranty period will end 15 days later than originally scheduled.

Shipping costs generated by processing the product warranty will be covered by Install Beer during the first 6 months; thereafter they will be paid by the customer and Install Beer will reimburse them once it has been demonstrated by the customer or the manufacturer that the problem lies with the product.

Conditions for businesses and distributors:

The General Law for the Defense of Consumers and Users establishes that consumers are natural or legal persons who acquire, use or enjoy, as final recipients, movable goods, regardless of the public or private, individual or collective nature of those who produce or supply them.

Those who purchase, store, or consume goods for the purpose of integrating them into production, transformation, marketing, or service processes for third parties, without being the final recipients, shall not be considered consumers.

Therefore, in cases where the customer is a distributor or company, the warranty will be as stipulated by the manufacturer, and shipping costs to our facilities will always be borne by the customer, since sales between companies are not regulated by the Consumer Goods Guarantees Act.

The warranty does not cover:

Products that arrive damaged due to faults caused by external factors (fire, water, power surges, impacts, drops)
Install Beer S.L. is not responsible for any defects the product may have due to improper use or lack of maintenance.
Install Beer S.L. is not liable for any products that have undergone technical manipulation by anyone other than the Install Beer S.L. Technical Service.
El desgaste o deterioro producidos por el uso y paso del tiempo.