Common questions about our products
Is this product compatible with my setup?
It depends on the type of connector/coupler, threads, and tube diameter. If you tell us your setup or send a photo, we’ll confirm compatibility for you.
What measurements should I check before buying?
Thread type, inner/outer tube diameter, fitting type (quick-connect/barb/threaded), and whether it’s for beer, gas, or water line.
Does it include gaskets, clamps, or the necessary accessories?
The description specifies what is included. If you need additional seals or accessories, we’ll recommend compatible options.
What material is it made of and what use is it recommended for?
The material (stainless steel, brass, etc.) is designed for food-grade and dispensing use. If you’re going to use it with another beverage or under special conditions, we’ll advise you.
Is it easy to install? What tools do I need?
It’s usually a straightforward installation, but we recommend a clean cut on the tubing, proper tightening, and leak testing. We’ll indicate the method according to the type of connection.
How do I know if the thread or fitting is the right one?
The key is to identify your system’s thread standard and connection type. If you’re unsure, send us a photo of the current part and we’ll help you choose.
What should I do if I have leaks after assembling it?
It’s usually due to a worn gasket, incorrect measurement, poorly cut tubing, or insufficient sealing. We’ll help you diagnose and fix it.
Does this component affect foam or serving flow rate?
Yes, some components affect flow and stability. If you’re having issues with foam or flow rate, we’ll help you balance pressure, temperature, and line.
How often should I check or replace gaskets and consumables?
It depends on usage and cleaning, but it’s advisable to check them regularly to avoid leaks and maintain a stable, hygienic service.
Do you offer technical support and international shipping?
Yes. We advise you before and after purchase and provide technical service. We also ship throughout Europe and to North, Central, and South America.