Frequently asked questions
¿Este producto es compatible con mi instalación?
Depende del tipo de conector/cabezal, roscas y diámetro de tubo. Si nos indicas tu configuración o envías una foto, te confirmamos la compatibilidad.
What measurements should I check before buying?
Thread type, inner/outer tube diameter, fitting type (quick-connect/barb/threaded), and whether it’s for beer, gas, or water line.
¿Incluye juntas, abrazaderas o accesorios necesarios?
The description specifies what is included. If you need additional seals or accessories, we’ll recommend compatible options.
What material is it made of and what use is it recommended for?
The material (stainless steel, brass, etc.) is designed for food-grade and dispensing use. If you’re going to use it with another beverage or under special conditions, we’ll advise you.
¿Es fácil de instalar? ¿Qué herramientas necesito?
It’s usually a straightforward installation, but we recommend a clean cut on the tubing, proper tightening, and leak testing. We’ll indicate the method according to the type of connection.
How do I know if the thread or fitting is the right one?
The key is to identify your system’s thread standard and connection type. If you’re unsure, send us a photo of the current part and we’ll help you choose.
What should I do if I have leaks after assembling it?
Normalmente se debe a junta gastada, medida incorrecta, tubo mal cortado o sellado insuficiente. Te ayudamos a diagnosticarlo y a solucionarlo.
¿Afecta este componente a la espuma o al caudal de servicio?
Yes, some components affect flow and stability. If you’re having issues with foam or flow rate, we’ll help you balance pressure, temperature, and line.
¿Cada cuánto debo revisar o sustituir juntas y consumibles?
Depende del uso y la limpieza, pero conviene revisarlos periódicamente para evitar fugas y mantener un servicio estable e higiénico.
Do you offer technical support and international shipping?
Yes. We advise you before and after purchase and provide technical service. We also ship throughout Europe and to North, Central, and South America.